Capillary Technologies, a customer loyalty SaaS platform, has been named a Leader in 'The Forrester Wave(TM) : Loyalty Technology Solutions, Q1 2023' report. Capillary's Loyalty+ has earned 5/5 for 13 of the 28 criteria evaluated by Forrester. The report, authored by Mary Pilecki and Cole Walsh, says that brands continue to invest in loyalty programs and loyalty technology solutions to help them engage and retain consumers — who are cutting back on spending and looking for more deals in response